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Cancellation Policy

Thank you for visiting Handmerch, an e-commerce website dedicated to providing you with high-quality handcrafted merchandise. We strive to provide a seamless shopping experience and ensure customer satisfaction. This Cancellation Policy outlines our guidelines and procedures regarding order cancellations. Please read this policy carefully to understand your options.

  • 1.1. General Policy

    Once an order is placed on Handmerch, it cannot be canceled or modified. We have a streamlined order processing system that allows us to promptly process and ship orders. As a result, we are unable to accommodate cancellations after an order has been placed.

  • 2.1. Returning Products

    If you wish to cancel your order, we encourage you to wait until the product is delivered and then initiate a return. Our Return & Refund Policy allows for a 30-day return period from the date of delivery. You can refer to our Return & Refund Policy for detailed instructions on how to return a product.

  • 2.2. Refund Process

    Once the returned product is received and inspected, we will process your refund within [number of days] of the product's arrival at our facility. The refund will be issued back to the original payment method used for the purchase. In the case of Cash on Delivery (COD) orders, the refund will be provided in the form of store credits.

If you have any questions or concerns regarding our Cancellation Policy or need assistance with your order, please contact us at info@handmerch.com or call us at (Contact Number). We are here to help and provide you with the necessary support.

We reserve the right to modify or update this Cancellation Policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates. By making a purchase on the Handmerch website, you acknowledge and agree to the terms and conditions of this Cancellation Policy.

Effective Date for Policy: 1st June 2023

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