We offer a 30-day return policy from the date of delivery for all products. To be eligible for a return, the following conditions must be met:

• 1.1. Original Condition

  The product must be in its original condition, unused, unwashed, and undamaged. It should be returned in its original packaging with all tags, labels, and accessories intact.

• 1.2. Proof of Purchase

  You must provide proof of purchase, such as an order confirmation or receipt, to initiate a return.

To initiate a return, please follow these steps:

• 2.1. Contact Customer Service

  Please contact our customer service team within 30 days of receiving your order to request a return. You can reach us through [contact information]. Provide your order details and a brief explanation of the reason for the return.

• 2.2. Return Authorization

  Once your return request is approved, our customer service team will provide you with a return merchandise authorization (RMA) number and detailed instructions on how to proceed.

• 2.3. Package and Ship the Return

  Carefully package the product in its original condition, including all original packaging and accessories. Affix the provided return shipping label to the package. Please note that you will be responsible for the return shipping costs, except in cases where the return is due to our error or a defective product.

• 2.4. Tracking and Delivery Confirmation

  We recommend using a trackable shipping method and obtaining a delivery confirmation for your return shipment. This will help ensure that the package reaches us safely.

Upon receiving and inspecting the returned product, we will process your refund within [number of days] of the product's arrival at our facility. The refund will be issued in the original form of payment used for the purchase unless otherwise specified.

• The following items are non-returnable:

• Gift cards

• Custom-made or personalized products

• Items purchased from third-party sellers through our website (please refer to the specific seller's return policy)

If you receive a damaged or defective product, please contact our customer service team immediately. We will assist you in resolving the issue by providing a replacement or refund, depending on product availability and your preference.

At this time, we do not offer direct exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

We reserve the right to modify or update this Return & Refund Policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

If you have any questions, concerns, or requests regarding our Return & Refund Policy, please contact us at info@handmerch.com or call us at (Contact Number). Our customer service team will be happy to assist you.