We offer a 3-day return policy from the date of delivery for all products. To be eligible for a return, the following conditions must be met:

• 1.1. Original Condition

  The product must be in its original condition, unused, unwashed, and undamaged. It should be returned in its original packaging with all tags, labels, and accessories intact.

• 1.2. Custom Product Return

  Custom products are not eligible for return.

To initiate a return, please follow these steps:

• 2.1. Initiate return from order section

  In "My Orders" menu, select the product you want to return, and you will have an option for the return, just process with the given instuction.

• 2.2. Drop Shipping Service

  Our delivery partner will pick the product from your door steps. you will get the tracking details form order section.

Upon receiving and inspecting the returned product, we will process your refund within 5 working days of the product's arrival at our facility. The refund will be issued in the original form of payment used for the purchase unless otherwise specified.

• The following items are non-returnable:

• Gift cards

• Custom-made or personalized products

• Items purchased from third-party sellers through our website (please refer to the specific seller's return policy)

If you receive a damaged or defective product, please contact our customer service team immediately. We will assist you in resolving the issue by providing a replacement or refund, depending on product availability and your preference.

At this time, we do not offer direct exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

We reserve the right to modify or update this Return & Refund Policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

If you have any questions, concerns, or requests regarding our Return & Refund Policy, please contact us at info@handmerch.com or call us at +91 90991 85009. Our customer service team will be happy to assist you.